Terms of Service
These general terms apply to use of ulinkollc.com and to inquiries submitted through the website. A paid Ulinko engagement begins only when the relevant parties accept a written proposal or service agreement. That accepted document controls the specific scope, deliverables, fees, timing, payment flow, governing law, and dispute process.
1. Free fit assessment and paid work
The initial review of submitted commercial facts is a free fit assessment. It is used to decide whether Ulinko can help and what first engagement is appropriate. It does not include a promise of detailed supplier research, quotation benchmarking, negotiation, verification, or written recommendations.
Paid work starts only after you accept a written scope and flat fee. Any change to the agreed work may require a revised scope, fee, or timeline.
2. Services
Ulinko provides independent buyer-side procurement support. Depending on the accepted scope, work may include supplier quote benchmarking, supplier research and verification, negotiation support, sample and production coordination, quality-control coordination, issue resolution, logistics or customs coordination, and ongoing procurement support.
Ulinko is an independent services provider. Ulinko does not have authority to bind a client or supplier unless a written agreement expressly grants that authority.
3. Fees, third-party costs, and funds
Ulinko's professional fee is stated separately from supplier payments, freight, testing, inspection, travel, customs, certification, and other third-party costs. Payment terms and the flow of any client or supplier funds are confirmed in writing before money moves.
Ulinko is paid by the buyer and does not accept factory commissions or hidden supplier markups. When a third party is needed, its role and cost are disclosed before the relevant work proceeds.
4. Client responsibilities
- Provide accurate, complete, and timely specifications, quantities, target markets, deadlines, and commercial constraints
- Review recommendations, samples, approvals, and decision records promptly
- Identify applicable legal, safety, labeling, testing, import, and market requirements
- Make final purchasing, supplier, payment, compliance, and market-entry decisions
Changes, delays, or additional work caused by incomplete, inaccurate, or late client information may affect the scope, fee, and timeline.
5. Suppliers and specialist third parties
Factories, trading companies, laboratories, inspectors, freight providers, customs specialists, and other third parties remain independent organizations. Ulinko can research, coordinate, and report on their work but does not control every action or outcome.
Supplier verification reduces uncertainty; it does not eliminate risk or guarantee future performance. A business license, audit, sample, test report, or inspection result is evidence for a decision, not a guarantee of later production or market admissibility.
6. No guarantee of price, savings, or outcome
Ulinko does not guarantee the lowest price, a specific saving, acceptance by a regulator or marketplace, a particular certification, an exact lead time, defect-free production, or an uninterrupted shipment. Results depend on the specification, quantity, supplier, commercial terms, client decisions, third parties, and events outside Ulinko's reasonable control.
7. Confidentiality and intellectual property
Client quotations, supplier identities, specifications, pricing, and commercial information are treated as confidential and used for the requested assessment or accepted work. An NDA is available before deeper review. Relevant information may be shared with a supplier or specialist only as reasonably needed for the agreed purpose.
Pre-existing intellectual property remains with its owner. Ownership and permitted use of any deliverables created during an engagement are defined in the accepted written agreement.
8. Decisions, liability, and force majeure
The client remains responsible for the final decision to select a supplier, approve a sample or specification, release a payment, accept a shipment, or place a product on a market. Any limitation of liability, exclusion of indirect damages, indemnity, or insurance requirement applicable to a paid engagement must be stated in the accepted written agreement and is subject to applicable law.
Neither party is responsible for delay caused by events beyond its reasonable control, subject to any notice and mitigation requirements in the accepted agreement.
9. Suspension and termination
Work may be paused for overdue payment, missing information, unsafe or unlawful instructions, or another material obstacle. Termination rights, final deliverables, outstanding fees, third-party commitments, and any refund treatment are determined by the accepted written agreement.
10. Website information
Website content is general commercial information, not legal, tax, customs, regulatory, certification, engineering, or financial advice. Specialist advice should be obtained where required. Ulinko may update the site and these general terms from time to time.
11. Governing terms and contact
The accepted proposal or service agreement states the contracting parties, governing law, and dispute process for a paid engagement. If there is a conflict between that document and these general website terms, the accepted document controls for that engagement.
Service terms contact
Marazhang@ulinkollc.com
About Ulinko